Last updated: March 1, 2025
We are dedicated to delivering professional financial expertise and support to help clients meet their objectives. Our services are generally non-refundable. However, our refund policy outlines specific conditions under which refunds may be granted.
Refunds may be issued under the following circumstances:
If the client cancels the service within 24 hours after registration through the bank (subject to our refund policy).
Cancellations must have a valid reason. Refunds will not be granted for cancellations based on imaginary or invalid reasons.
If the service requested by the client has not been initiated by our team within 30 days of payment.
No refunds will be issued if the client has requested to put the service on hold.
If the payment is duplicated due to an online transaction error, the duplicated amount will be refunded.
Email a detailed refund request to our support team, including the reason for the refund and any supporting documentation.
Allow 8 to 10 working days for our team to review and respond to the refund request.
Approved refunds will be calculated as follows:
The total fee paid minus charges for services already rendered and administrative fees, if applicable.
In the event of any disagreements regarding refund decisions, both parties agree to engage in a resolution process, starting with mediation.
We reserve the right to amend this refund policy at any time. Any updates will be communicated in writing and published on our website.
If you have any questions or concerns about this Refund Policy, please contact us at:
AllSafe
123 Finance Street
New York, NY 10001
Email: support@financecompany.com
Phone: (123) 456-7890